IP Resources

COVID-19 Pandemic Resource Information from our Industry Partners

In times like this, we lean on our Industry Partners for resources for our members. Our amazing Industry Partners have offered to share information, tips and resources specifically related to the handling of the COVID-19 pandemic and services they provide to the property management industry, what their company is doing and/or how they are continuing to operate. We encourage our members to reach out to them directly with questions and any needs you may have that they can assist with.

Professional Janitorial Service (PJS): In this incredibly challenging time, we believe in our ability to overcome this crisis together and appreciate you working with us as we do.

PJS is looking forward to the anticipated return of your tenants and their employees to the workplace.

As guidelines are released for re-entry, enhanced sanitizing and disinfection services will be important to your property and tenants. Because our additional disinfecting services go beyond normal cleaning scope and standards, we want to make sure you get all the appropriate information you need to begin planning. With that in mind, attached please find our working list of extra disinfection services for your building and tenants.

For your convenience, checkout the video explaining our sanitizing and disinfection services below. If it’s helpful, please feel free to share it with your tenants and team members!

Last, GREAT NEWS, we have disinfectant wipes!

Vital Oxide is an EPA-registered hospital disinfectant cleaner listed on US EPA List N: Disinfectants for use against SARS-Cov-2, the cause of COVID-19. Its formula contains a unique form of stabilized chlorine dioxide that is very effective at killing bacteria, viruses, and mold yet non-corrosive to treated articles and gentle enough to handle without causing skin irritation.

Please get your request in for your property by filling out this form. Supplies are limited!

$300.00 ($324.75 w/tax included) per unit, each pale includes 1,100 wipes

Reach out to Chris Covo directly at [email protected] or 512-751-4734 for more information.

Koetter Fire Protection of Austin are here with you and for you. Koetter Fire Protection continues to monitor the evolving spread of the new coronavirus, COVID-19, around the United States. We are part of a crucial industry supplying critical life safety products to "Mission Essential" industries and first responders, we will remain open throughout this event. We have taken action in maintaining our distributor supply stock and our labor force is ready when you need us.

As of today, there has been no interruption in Koetter Fire Protection's operations due to the COVID-19 outbreak including federal and state mandates.

We have taken steps to protect our team members and their families including limiting outside visitors to our facilities and teleworking when necessary. Our goal is to help contain and reduce the possible risk of spreading COVID-19 among our employees, our customers and our communities, while ensuring we continue to provide quality fire protection and suppression services with timely delivery and personnel support.

Our team is here for you. Stay safe, healthy and informed.

Contact Austin McComas at [email protected] or (c) 512-809-1112.

The Steam Team is deemed an essential business during the COVID-19 crisis enabling us to continue providing all of our normal cleaning, decontamination, mold remediation and 24/7 restoration services for fire/water/wind/smoke damages.  We continue to have designated crews for each of these services, so we are able to offer the same level of customer service our clients have become accustomed to. 

Focusing cleaning efforts on our electrostatic disinfection and decontamination service enables us to prioritize the safety of our clients, their employees and tenants (students, residents, whatever is appropriate). This treatment reduces the risk of viruses on all porous and non porous surfaces and prevents microbial growth of 99% of the viruses, bacteria and germs on these types of surfaces for 90 days.  It involves a two step process beginning with a CDC Approved Medical grade Lysol application to disinfect followed by the Bioshield75 application to protect

*Please note - This electrostatic treatment in no way guarantees that viruses cannot be spread, but it does substantially reduce the risk.  

Specific to the virus outbreak we are basing our approach on levels of risk -

  1. Preventative
  2. Suspected Exposure
  3. Confirmed Exposure

Please reach out to Kelly Quinney Camp directly at [email protected] or (c) 512-634-6345 for more information on the process, pricing and scheduling. Whatever you need, we are here for you!

OUR COMMITMENT: As businesses across our great nation face unprecedented challenges caused by the Covid 19 outbreak, FSG is proud to be a reliable and capable electrical distributor and electrical service provider for those businesses remaining open. Healthcare, government buildings, utility infrastructure, grocery stores, and other essential businesses need to know they have an electrical distributor and contractor available to help them, should the need arise. FSG is committed to remaining open for business and our trucks rolling.   

OUR PRIORITY: The safety of our employees and our customers is our top priority.  To that end, FSG is monitoring federal, state, and local guidelines in each of the markets we work in, and is making sure we remain in compliance. Additionally, our teams are taking extra safety measures, as outlined by the CDC, to make sure we are doing everything we can to minimize the risk to our people and the people they serve. If you are an essential business and you need service, please see our Essential Services Form and fill out the form. This form will be submitted to our guide center, who will then forward to the closest service team we have available to you. If we cannot service your location, our guide center will let you know. For more information, please visit our website at https://www1.fsgi.com/.

As you are undoubtedly aware, developments in connection with COVID-19 are extremely fluid. As a result, it is impossible to predict how things will unfold in the coming days or weeks. Nonetheless, as an Industry Partner we would like to provide IREM members with our current status at thyssenkrupp Elevator.

First and foremost, thyssenkrupp Elevator is an essential service provider in the critical infrastructure sector of the United States as defined by the U.S. Department of Homeland Security Cybersecurity & Infrastructure Security Agency (CISA). Moreover, certain cities, counties and states include thyssenkrupp’s construction activities within their definition of an essential business.

We intend to continue providing maintenance services without interruption. However, we must do so safely. As a result, we will continue to closely monitor all guidance issued by the CDC and other local health agencies to ensure thyssenkrupp Elevator is following best practices for the health and safety of our employees. Should any forthcoming guidance impact our service, rest assured we will communicate with IREM after review from our dedicated crisis management team to discuss options and an appropriate contingency plan with directly impacted customers.

At this time, please note that there is no guidance which impacts our maintenance services, so we do not currently foresee any interruptions. 

As states, provinces, counties, cities and federal authorities implement curfews and shelter-in-place orders, essential employees will be permitted to continue working. We will keep our facilities open and continue to follow CDC and other government guidelines regarding COVID-19.

We have had to make some internal process changes that we would like to share with IREM. As you have likely heard, the virus has been determined to pose a higher risk to people over the age of 60 and those with serious underlying medical conditions. As such and if necessary, thyssenkrupp will reassign its at-risk personnel to low-risk buildings or jobsites.

To further support this process change, we’ve modified our dispatching process as well.  When placing a call for service, the person will be asked if any special conditions exist; including positive COVID-19 cases on the premises. If the caller answers yes, these calls will go directly to a supervisor who will reach out to the building to confirm special PPE requirements or safety procedures. The job will then be routed to a technician who does NOT fall into any high-risk categories as defined by the CDC. The technician will be briefed on any specifics related to the building including PPE or safety protocols. Our technicians are the frontline of our business and we will continue to do all that we can to ensure their safety while they perform essential services that our customers are depending on. We ask that if any building has a specific PPE requirement that they have equipment available for our technicians due to the overwhelmingly short supply. 

Similarly, we need to stay abreast of any developments within the Commercial Real Estate community, so we kindly ask that you keep us updated on any communications or process changes.

To close on a positive note and in the spirit of sharing, we’ve seen many of our customers leverage this temporary low use of the elevators/escalators to take advantage of deferred upgrades. Limiting disruption to tenants while managing overtime cost is always top of mind so this may be a great opportunity to accomplish upgrades during regular working hours without any inconvenience to building tenants. We stand ready and able to assist building owners and management with special requests during this time period.

Challenging times like we are facing present the greatest opportunity for us to band together and serve a common good. We truly value our Industry Partnership and the ability to share insights during the very complex circumstance we are all faced with today. The safety of our employees, our customers and all others within the IREM community is our primary concern and drives all our decisions.

Kevin Lavallee, President and CEO, thyssenkrupp Elevator North America

In anticipation of more elevator usage as buildings reoccupy, thyssenkrupp created the attached documents you can share with membership.  The infographic has tips for riding elevators safely that management can share with tenants if they choose. 

Building Diagnostics is fully operating during the pandemic, but working remotely! Our investments in digital tools allowed a streamlined transition to this new work environment. We are committed to our clients and continue to provide all of our services, including failure investigation, remedial design, and condition assessments for roofs, walls, windows, garages, and structures. We are still performing construction observations and performance testing, while complying with social distancing and governmental regulations.

We have offices in Austin, Houston, Dallas, Kansas City, and Mexico City, and are ready, willing, and able to take-on new projects. If it leaks, cracks, or falls down, call us!

For our Austin clients: To comply with the City of Austin ‘Stay Home-Work Safe Order’ we are not performing routine site visits until the order is lifted, except at projects that fall within the Critical Infrastructure guidelines as defined by the City of Austin. However, we can consult via teleconferencing! Please do not hesitate to call or email if you have any questions or concerns on your projects. Our contact information is on our website: https://buildingdx.com/ and IREM Austin's main contact can be reached as follows: Doris E. Eichburg, (c) 512-695-7204 or [email protected]

Please find below recommendations from Blue Ocean Energy to reduce energy consumption during this time as many tenants are working from home. If you have any questions, feel free to reach out to us: Alison Petersen [email protected] or 512-981-9992. Thank you and take care.

For Commercial Properties without retail and no garage:

Suggested Utility cost reduction check list:

  • If your property still operates a weekend schedule consider changing to by "request only"
  • Review HVAC start-times as it like likely that remaining tenant comfort can be achieved even if HVAC start-times are moved to much later
  • Review all HVAC occupied hours end-times and consider turning off HVAC services earlier
  • If whole floors have been emptied as tenants work from home, review all AHUs operating hours and adjust accordingly
  • If it appears that a tenant floor is to be vacated for a period of time, Vacated Suite Policy should be considered (see below)
  • Discontinue "permanent" OT air request if tenant(s) not in office

The Vacated Suite Policy may include the following: ​

  • Set EMS to 78° F Monday – Friday, 9 AM – 4 PM
  • Set EMS to 85° F Monday – Friday, 4 PM – 9 AM (or turn HVAC OFF)
  • Set EMS to 85° F Saturday and Sunday (or turn HVAC OFF)
  • Turn non-emergency lights off
  • Disable strip heat
  • Turn all refrigerators off (dispose of perishable items)
  • Employ shades, if available, to minimize heat gain
  • Site engineer should periodically review settings

For Commercial Properties with Retail and/or garage:

Suggested Utility cost reduction check list:

  • If your property still operates a weekend schedule consider changing to by "request only"
  • Review HVAC start-times as it like likely that remaining tenant comfort can be achieved even if HVAC start-times are moved to much later
  • Review all HVAC occupied hours end-times and consider turning off HVAC services earlier
  • If whole floors have been emptied as tenants work from home, we would review all AHUs operating hours and adjust accordingly
  • If it appears that a tenant floor is to be vacated for a period of time, Vacated Suite Policy should be considered (see below)
  • Discontinue "permanent" OT air request if tenant(s) not in office
  • If your property contains closed retail stores and/or restaurants with set-points not controlled by the building's EMS, review such set-points to see if HVAC run-times can be reduced
  • If no one is using the garage, turn off garage fans

The Vacated Suite Policy may include the following: ​

  • Set EMS to 78° F Monday – Friday, 9 AM – 4 PM
  • Set EMS to 85° F Monday – Friday, 4 PM – 9 AM (or turn HVAC OFF)
  • Set EMS to 85° F Saturday and Sunday (or turn HVAC OFF)
  • Turn non-emergency lights off
  • Disable strip heat
  • Turn all refrigerators off (dispose of perishable items)
  • Employ shades, if available, to minimize heat gain
  • Site engineer should periodically review settings